Contract of Service – Book Coaching

Effective Date: 2025-09-02

These terms and conditions ensure clarity and mutual respect in our work together. By confirming a coaching package in writing, you agree to these terms. If you have any questions or concerns, feel free to contact me so that I can provide clarity and reassurance.

1. Overview

1.1 These terms apply to all book coaching services provided by Judith Arnold/WordServings (“I”, “me”, “the Coach”) Client.
1.2 Coaching sessions are delivered by me personally, using my own systems and tools, at scheduled times we agree upon.
1.3 I am self-employed, responsible for my own taxes, and not your employee.

2. Scope of Coaching

2.1 Coaching may include (but is not limited to):
• Scheduled video/phone calls (weekly, biweekly, or as agreed).
• Goal setting and milestone planning.
• Feedback on limited excerpts or exercises (not full editorial services).
• Accountability check-ins and encouragement.
2.2 Coaching does not include full-scale editing or ghostwriting unless separately contracted.

3. Structure & Scheduling

3.1 Sessions: 60 to 90 minutes at [weekly/biweekly/monthly] intervals.
3.2 Communication: Between sessions, the Client may email brief questions (response usually within 24–48 hours). Additional calls/emails outside scope are subject to separate fees.
3.3 Rescheduling: Client must give at least 24 hours’ notice to reschedule. Missed sessions without notice are forfeited.

4. Payments

4.1 All coaching sessions and packages must be paid in full before sessions are scheduled or delivered.
4.2 Packages of up to three (3) sessions: full payment is due at time of booking.
4.3 Packages of more than three (3) sessions: clients may choose either (a) full payment at time of booking, or (b) full payment of the first session at time of booking and installment payments thereafter as agreed. Installments must always be received before the next session takes place.
4.4 If an installment is not received on time, all future sessions are paused until payment is made. If payment is not received within 14 days, the package may be cancelled at my discretion, with all prior payments forfeited.
4.5 All coaching payments are non-refundable. Rescheduling may be permitted with at least 24 hours’ notice in writing.

5. Cancellations & Rescheduling

5.1 Clients must give at least 24 hours’ notice to reschedule a session. Sessions missed without notice are forfeited.
5.2 Unused sessions in a package expire six (6) months from the date of purchase unless otherwise agreed in writing.
5.3 Either party may cancel this Agreement for a serious breach of contract, with notice in writing. In such cases, completed sessions remain non-refundable.
5.4 In extraordinary circumstances (e.g., illness, family crisis), I will work with you fairly to reschedule or extend a package. If I must cancel permanently, all unused sessions will be refunded in full.

6. Client Delays

6.1 Coaching relies on momentum. If you delay scheduling or attending sessions beyond 30 days, I may release your booking.
6.2 Restarting after such a delay may require a new payment or a new package agreement.

7. Confidentiality & Portfolio Use

7.1 All material and communication will be treated as confidential.
7.2 I will not share your files without written permission.
7.3 I use secure cloud storage (e.g., onedrive, dropbox, google). See my Privacy Policy for details on data protection.
7.4 Portfolio Use: I may refer to anonymized details of your project (e.g., “book coaching, memoir,” “accountability coaching”) in my portfolio or case studies. Your name, title, and identifying details will never be shared without your written consent. You may opt out of all portfolio references at any time.

8. Intellectual Property

8.1 All writing produced by the Client remains the Client’s sole property.
8.2 Feedback, comments, and exercises provided by me transfer to your copyright after full payment.

9. Acknowledgements

You are not required to mention WordServings in your published work. If you choose to, I request the opportunity to review or decline the mention.

10. Boundaries & Disclaimer

10.1 The Coach is not providing therapy, legal, medical, or financial advice.
10.2 The coaching relationship is collaborative and supportive but does not guarantee publication or specific results.

11. Use of Artificial Intelligence (AI)

11.1 I may, at times, use professional AI-assisted tools (for example, to check consistency, flag patterns, or generate alternatives) to support the coaching process. These tools are always used under my direct supervision, and all final coaching decisions are made by me.
11.2 AI is never used as a replacement for my professional judgment or for your unique voice.
11.3 Your manuscript remains confidential. I do not share your work with unsecured systems.

12. Force Majeure

Neither party will be liable for delays or failure to perform obligations if caused by events beyond reasonable control, including natural disasters, power outages, technical failures, strikes, illness, government restrictions, or similar circumstances. In such cases, both parties will make reasonable efforts to agree on a revised schedule.

13. Governing Law and Dispute Resolution

This agreement is governed by the laws of Canada and the province of Prince Edward Island. Both parties agree to attempt in good faith to resolve disputes through mediation before pursuing court action. Disputes that cannot be resolved by mediation will be handled in the courts of Prince Edward Island and nowhere else.

14. Contact

For questions, contact:
hello@wordservings.com
https://wordservings.com